Thank you for shopping at https://sjd-subha-industries.store.shoopy.in/. If for any reason you are not completely satisfied with your purchase, we request you to review the terms of our Return and Refund Policy. This Policy applies to all products purchased from us.
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Interpretation and Definitions
Interpretation
Words with the first letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as “the Company”, “We”, “Us”, or “Our”) means SJD SUBHA INDUSTRIES (Electronics Company).
Goods refer to the products offered for sale on our website.
Orders mean a request made by You to purchase Goods from Us.
Website refers to our online store, accessible from https://sjd-subha-industries.store.shoopy.in.
You means the individual (or legal entity) accessing the Website, placing an Order, or using the Service.
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1. Your Order Cancellation Rights
You are entitled to cancel your Order before it is shipped. To exercise the right of cancellation, you must inform Us of your decision through a clear written communication:
Email: sjdsubhaindustries@gmail.com
Once the order has been shipped, cancellation may not be possible.
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2. Return Conditions
To be eligible for a return, the following conditions must be met:
The Goods must be unused and in original condition.
The Goods must be returned with original packaging, labels, and accessories.
You must initiate the return within 48 hours of delivery.
A valid proof of purchase (invoice/order ID) must be provided.
Goods that cannot be returned:
Custom-made items
Digital products
Software, licenses, or service-based products
Items damaged due to misuse or unauthorized repairs
Electronics damaged after delivery
We reserve the right to refuse returns that do not meet these conditions.
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3. Refund Process
Once your return is received and inspected, We will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to your original payment method.
Transaction fees or shipping charges (if any) are non-refundable.
If the product was sold during a discount or offer, the refund will be processed at the discounted price.
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4. Replacement Policy
Replacements are provided only for:
Defective or damaged items received on delivery
Wrong items delivered
Items lost in transit (subject to courier verification)
Replacement requests must be made within 48 hours of delivery.
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5. Returning Goods
You are responsible for the cost and risk of returning the Goods unless the product delivered was damaged, defective, or incorrect.
Return address and shipping instructions will be provided upon approval of your return request.
We recommend using a trackable shipping method. We are not responsible for Goods damaged or lost during return shipping.
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6. Contact Us
For cancellations, returns, or refund-related queries, contact: Email: sjdsubhaindustries@gmail.com Company: SJD SUBHA INDUSTRIES (Electronics Company)
